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FAQ & Help

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Here you will find everything you need to know for an unforgettable Stoneman MTB experience.

General questions about the Stoneman Glaciara

Difficulty · Preparation

How good do I have to be to ride the Stoneman Glaciara MTB?

The Stoneman runs along a scenically beautiful route. The trail ...

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Stage planning

Gold, silver or bronze? 1, 2 or 3 days?

Each Stoneman lasts from 1 to 3 days – we call it Gold, Silver and ...

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End of season · Start of season

When is the best time for the Stoneman?

The Stoneman season is deliberately set so that you can enjoy this ...

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Starter package · Starter package reservation

Can I participate in the Stoneman Glaciara MTB without a starter package?

We want you to have the best possible Stoneman experience! With the ...

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E-MTB · Charging stations

Can I ride the Stoneman Glaciara MTB with the E-MTB?

Each Stoneman stands for a carefully planned route that takes you along ...

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Guiding

Who is Roland Stauder?

As a former mountain bike pro, Roland looks back on an impressive ...

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Hike · Trailrunning · Wandern

Can I also run the Stoneman?

The Stoneman Glaciara MTB is designed for mountain bikes, so you'll ...

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Questions during the planning of your bike trip

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Water · Water points

Where can I find water points on the Stoneman Glaciara?

Sufficient water is the A&O for every Stoneman. Especially on hot ...

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Stage tour · Luggage transfer

Is there a luggage transfer at the Stoneman Glaciara?

At the Stoneman Glaciara MTB the luggage transfer is organized between ...

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Lodging partner · Accommodation

How do I find the right lodging partner for my stage?

Here you can find an overview of the lengths and climbs of the ...

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Stage tour · Star tour

What is the best way to divide my stages at the Stoneman Glaciara MTB?

Each Stoneman represents a perfectly designated circuit that highlights ...

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End of season · Start of season

When is the best time for the Stoneman?

The Stoneman season is deliberately set so that you can enjoy this ...

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Equipment · Bike

Can I rent a bike on site?

If you do not have a suitable bike, you can of course also rent good ...

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Dates

Where can I find fellow riders to accompany me on my Stoneman?

The Stoneman is a unique experience whose breathtaking scenery is ...

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current information · Start of season

How sure is it that the Stoneman Glaciara MTB track will open at the announced start of the season?

The Stoneman is a natural experience and as such the influences of the ...

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Questions about the booking

...

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Lodging partner · Accommodation

How do I find the right lodging partner for my stage?

Here you can find an overview of the lengths and climbs of the ...

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Guiding · Dates

Can I book a guide for the Stoneman?

The Stoneman is optimally signposted and marked at all times. However, ...

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Lodging partner · Flat rate

Can I book a package for the Stoneman?

  Some of the lodging partners offer packages. Please contact ...

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Starter Package Service · Overnight stay

Do I have to stay with one of the lodging partners or can I book individually?

The Stoneman is a promise of quality - as such, our official lodging ...

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Starter package reservation · Team registration

What do I have to consider if I want to reserve starter packages as a team?

With its impressive backdrop, the Stoneman Glaciara MTB offers perfect ...

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Starter package

Can I give away starter packages for the Stoneman Glaciara MTB?

A gift certificate for a Stoneman is a guaranteed surprise for any ...

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Starter form · Starter package

I entered the wrong information when reserving the starter package, what now?

No problem at all. You can change your reservation form by ...

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Last questions before the bike tour on the Stoneman

Checklist · Preparation

What should I have with me on my Stoneman tour?

"A minimum of equipment is strongly recommended. A replacemnt tube, ...

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Stage tour · Parking

Where can I park my car during my Stoneman tour?

The official start of your Stoneman will be at your lodging partner or ...

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Pick up · Starter Package Service

How does the process work with the starter package?

By making a reservation, we guarantee the availability of your starter ...

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Pick up · Finish · Starter Package Service

Where do I get the starter pack and my trophy?

You determine the start of your tour yourself: Either directly at your ...

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On the road on the Stoneman Glaciara

Water · Water points

Where can I find water points on the Stoneman Glaciara?

Sufficient water is the A&O for every Stoneman. Especially on hot ...

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Signage · GPX track

Do I need the GPX track?

On the Stoneman we do our best to keep the praised signposting complete ...

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Fully · Gravelbike · Hardtail

MTB Hardtail, -Fully or Gravel...?

The Stoneman Bike trails are basically designed for mountain bikes ...

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Signage · Route

Is the route fully signposted?

The entire route of the Stoneman is extensively signposted. Before and ...

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E-MTB · Charging stations

Can I ride the Stoneman Glaciara MTB with the E-MTB?

Each Stoneman stands for a carefully planned route that takes you along ...

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Bike garage · Lodging partner

Where can I store my bike at the lodging partner?

The Stoneman lodging partners are perfectly adapted to the needs of ...

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Questions after the bike tour

Merchandise · Jersey

Can I try on the jersey or exchange it?

At the moment the jersey is exclusively available in our online shop, ...

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Finish · Starter card

Where do I show my complete starter card on Sundays and holidays?

Basically, the Stoneman starter card will be handed in where you ...

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Pick up · Finish · Starter Package Service

Where do I get the starter pack and my trophy?

You determine the start of your tour yourself: Either directly at your ...

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Finisher list · Hero

My name is not on the finisher list, what now?

Usually, your lodging partner or the issuing office will finish the ...

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Finisher voucher · Contact

I lost my jersey voucher, what now?

As a Stoneman finisher, you've earned the discount on your jersey ...

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